Please read our FAQ before sending us a message.
Standard delivery charges are $10 for vaporizer-enails units to most locations on the continental United States. Additional charges can apply to other areas. Accessory items can ship for less. Please contact us if you have any issues with calculating delivery.
We accept all major credit card providers, including VISA, MASTERCARD, DISCOVER, and AMEX.
All standard units should ship within 24-48 business hours of your order. Custom orders can take longer to produce and shipment notification will be given. Most units arrive within 5 business days with standard ground shipping. Areas outside of the continental United States can take longer. You can track your order on our website by logging in to your account, and having your order number ready.
All of the metal used is pure Grade 2 titanium, selected for its superior heating properties. We have parts tested by a local minerals company, in a mass spectrometer machine. This completely incinerates the titanium, and ensures there are no dangerous metals present. For example, Grade 5 titanium and other alloys should never be used because of their levels of Aluminum and Vanadium.
Please email a copy of your state resale license to firstname.lastname@example.org or fax to 1-855-880-6563. Next, you will need to create an account on our site by visiting My Account. A representative will contact you shortly once we verify your information. When logged into your account, you can access our Wholesale Ordering, and pricing will be updated throughout the entire site. You can also phone us at 1-800-865-2947 10am-7pm MST for immediate assistance. Our Wholesale Ordering can be found as dropdown under our Shop page, under the My Account drop-down, or in the Footer menu. You must be logged into an approved account to view wholesale pricing.
Affiliates earn commissions on product sales by simply referring people to our website that purchase products. No wholesale tax license or technical knowledge is needed. Our signup process is automated. We generate a custom URL link for you along with advertisements to place on your website, or social media pages. When someone clicks on your link and completes a purchase, you earn a commission on the sale. Sales and commissions can easily be tracked in real time on Our store affiliate page. Our default commission rate is 15% of the total purchase made without tax and shipment expense. We can customize rates for larger web entities or high volume affiliates. Please complete our SEND US AN EMAIL form, to discuss your situation with a representative once you’ve completed the sign-up process. You can also phone us at 1-800-865-2947 10am-7pm MST for immediate assistance. A minimal payout balance of $50 is required before Ditanium Vapor will issue payment. We issues commission payments on the 1st of each month. Some details are below or please visit our Affiliate Terms and Conditions Page for full details.
Any unused merchandise sold by ditaniumvapor.com can be returned within 30 days of purchase. Returns for purchases with valid proof of purchase will be exchanged, refunded in cash, or credited to your account . Refunds will be issued to the original form of payment (credit card, PayPal, etc.) We do not refund shipping costs unless the item ordered was incorrect or defective. If you’re missing your receipt, we may be able to locate it in our system. Receipts for purchases made with a credit or debit card or by check may be located in our system within 90 days of purchase.