Ditanium Vapor® All-in-one Vaporizer Enails have a limited Lifetime Warranty. Proof of purchase is required and registration on our website. We reserve the right to change or warranty policy without advanced written notice. Details are outlined below:
[contact-form-7 id=”3847″ title=”Warranty”]
- Vaporizers are warrantied from all manufacturers’ defects for a period of 1 year after purchase. Ditanium Vapor® will pay for all repairs and costs to ship the unit back to you, or send a replacement unit in the event your unit cannot be repaired. (Continental USA only, additional shipping fees may apply in your area)
- In the unlikely event you experience a problem with your vaporizer within the first 90 days of purchase, Ditanium Vapor® will pay for all shipping costs to get the unit to us and back to you, and immediately repair or send a new unit upon receiving the defective. (Continental USA only, additional shipping fees may apply in your area.)
- Any repairs needed after 1 year of purchase and before 3 years will be charged a $30 fee to repair and ship back to you. (Continental USA only, additional shipping fees may apply in your area)
- All repairs after 3 years will be charged a $40 fee to repair and ship back to you. (Continental USA only, additional shipping fees may apply in your area)
- We do not warranty glass components or color changing/oxidizing of titanium
- We do not warranty damage or product abuse caused by the customer.
- If your unit is determined to have been damaged by dropping or misuse, we will ask you to pay the $40 fee to repair and ship back to you even within the first 90 days of warranty period.
- Do not send used hand or mouthpieces to us. If you refer to the vaporizer for use with any illicit substances, we can refuse to honor the warranty for product misuse. Careful what you mail and email please. Contact us at firstname.lastname@example.org or click here to initiate a warranty claim.
If you would like coupons and discounts on Ditanium Vapor products please sign up for our Warranty Rewards List.